Clear Evaluations is a full
service Secret Shopping company providing employee performance
evaluations nationwide. Our clientele consists of major national
new home builders and property management companies to regional
and local retail operations.
Our mission is to perform every Secret Shop with the highest
level of quality and consistency across the nation. To be flexible
and responsive for each client’s individual needs.
At Clear Evaluations, we practice what we preach! We are passionate
about providing every client with excellent customer service.
A personal Account Executive works closely with each client
to ensure a successful shopping program. We possess the intense
dedication it takes to deliver a quality product professionally
and reliably.
In a market which is known for its challenging deadlines, we
have the ability to coordinate and instruct a team that delivers
a product envied in this industry. We know that a rewarding program
depends highly on the shopper’s performance. Specializing in Video
Shops enables us to train our shopper’s more intensively.
Our Video Shoppers are the backbone to our success!
Our expertise are in the following industries:
• Apartment
• New Home Builder
• Automotive Sales and Service
• Bank
• Hotel
• Retail
• Restaurant
Testimonials:
We have been using Clear Evaluations for years and we could not be happier with the results of their service. We are able to see exactly what goes on in the sales office and identify areas of improvement as well as areas of strength. Each mystery shop brings the opportunity for growth and improvement for our sales team.
Leslie Jeter and Clear Evaluations has been a true partner and have been extremely responsive with our needs. She answers my calls and returns my e-mails within minutes. I cannot praise Clear Evaluations enough for their professionalism and responsiveness to our needs. They are truly the industry leader in mystery shopping services.
Todd Boydston
VP-Sales/Marketing
DR Horton Homes
America’s Builder
http://www.drhorton.com
In an effort to address the transitional new home sales market, MHI is training Sales Counselors to find the Customer’s needs before selling them a home. Immediately following their training, we inform them that everyone will be video mystery shopped in the next two or three weeks, using the video as an additional training segment.
We then contact Leslie Jeter at Clear Evaluations to schedule the shops. As always her team delivers prompt, professional and timely videos. The intended results are to ensure the Sales Counselors are implementing the new concept out in the field. We are very pleased with how effective the shops are as a follow up training.
In this transitional market we must make certain our Sales Team strives to become trusted advisors with each Customer. Mystery shops ensure they continue applying what they have learned in the classroom.
Hugh Hamilton
Houston Sales Manager
MHI Homes
http://www.mhinc.com
I have been very pleased with the content of the shop reports provided by Clear Evaluations and continue to be pleased with the feedback from our clients. I would recommend them to anyone looking for quality service.
Kimberly Flores, CAS
General Sales Manager
For Rent Media Solutions™
http://www.forrent.com
We have worked with video shopping companies all across the country for many years and Leslie and her team at Clear Evaluations are by far the best. Leslie works with the Managers before the shoppers go in to make sure that the shoppers are believable. The quality of the videos is exceptional and they are always
delivered in a timely manner.
Our Managers are very happy with Clear Evaluations and many have come back many times which is a great sign.
Thank you for the great job and keep up the great work.
If you would like to know more, feel free to call me.
Sincerely
Roland Nairnsey
Vice President Training & Development
Bob Schultz & The New Home Specialists
http://newhomespecialist.com
Clear Evaluations did a great job getting us the information we needed to better understand our strengths and weaknesses in working with our customers. Getting started was easy, and I was able to receive videos via email within the timeframes I needed. I’ll definitely use them again.
Vaike T. O'Grady
Marketing Director
Newland Communities
